Privacy Policy

Welcome to megaDice (“we,” “us,” or “our”). Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website megadice777.uk and use our services. By accessing or using our platform, you agree to the terms outlined in this policy. If you do not agree, please do not use our services.

1. Data Controller

The data controller responsible for your personal data is megaDice Ltd, a company registered in the United Kingdom. For any questions or concerns regarding your personal data or this policy, you may contact our Data Protection Officer at [email protected].

2. Information We Collect

We collect various types of personal data to provide you with our services and to comply with legal obligations, including but not limited to:

  • Full name
  • Email address
  • Telephone number
  • Residential address
  • Date of birth and gender
  • IP address and device information (browser type, operating system)
  • Account registration and profile details
  • Transaction history, including deposits and withdrawals
  • Usage data such as login times, game activity, and session duration
  • Documents for identity verification and age confirmation (e.g., passport, driver’s licence)
  • Communications you send to us, including support queries
  • Special category data (e.g., health information) only if you voluntarily provide it
  • Information from third-party sources for fraud prevention and responsible gambling

3. How We Use Your Information

Your personal data is processed for the following purposes:

  • To create and manage your user account
  • To verify your identity and confirm you meet the legal gambling age requirements
  • To process deposits, withdrawals, and other financial transactions securely
  • To comply with UK Gambling Commission regulations, including anti-money laundering (AML) and responsible gambling checks
  • To communicate important updates about your account or our services
  • To administer promotions, bonuses, and competitions you participate in
  • To send marketing communications, only with your explicit consent
  • To personalise your gaming experience and tailor content
  • To analyse and improve our services using aggregated and anonymised data
  • To prevent fraud, money laundering, and other unlawful activities
  • To generate internal reports and statistics

4. Legal Basis for Processing

We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our lawful bases for processing include:

  • Your explicit consent where required (e.g., marketing communications)
  • Performance of our contract with you (e.g., providing gaming services)
  • Compliance with legal obligations imposed by the UK Gambling Commission and other authorities
  • Our legitimate interests, such as maintaining security, preventing fraud, and improving our services, provided these do not override your rights

5. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes stated in this policy and to meet legal or regulatory requirements. Typically, we keep your information for up to five years after your account is closed or your last activity, unless a longer retention period is required by law (for example, in cases of self-exclusion or ongoing investigations).

6. Marketing Communications

We will only send you marketing materials if you have given your explicit consent. You can withdraw your consent or update your preferences at any time through your account settings or by clicking the unsubscribe link in any marketing email.

7. Cookies and Tracking Technologies

To enhance your experience on our website, we use cookies and similar technologies to:

  • Maintain site functionality and security
  • Remember your preferences and login details
  • Analyse usage patterns to improve our services
  • Deliver personalised advertising

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our site.

8. Sharing Your Data

Your personal data may be shared with:

  • Trusted third-party service providers (e.g., payment processors, IT providers)
  • Regulatory and law enforcement authorities when required by law
  • Age and identity verification agencies
  • Fraud prevention and responsible gambling organisations
  • Affiliated companies within the megaDice group
  • Any third parties you have explicitly authorised us to share data with

If your data is transferred outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO).

9. Data Security

We implement robust technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures are regularly reviewed and updated to maintain a high standard of security.

10. Your Rights

Under UK data protection law, you have the following rights regarding your personal data:

  • The right to be informed about how we use your data
  • The right to access your personal data
  • The right to rectify inaccurate or incomplete data
  • The right to erasure of your data in certain circumstances
  • The right to restrict or object to certain processing activities
  • The right to data portability
  • The right to withdraw consent at any time without affecting prior processing
  • The right not to be subject to automated decision-making with legal or significant effects

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable law.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of our services after changes indicates your acceptance of the updated policy.

12. Complaints

If you have any concerns about how we handle your personal data, please contact us first at [email protected]. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO), the independent regulator for data protection in the UK.

For more information on responsible gambling and support, please visit the UK Gambling Commission and BeGambleAware.

Last updated: 27.06.2025