Responsible Gaming at MegaDice

At MegaDice, we are committed to promoting responsible gambling and ensuring our players enjoy a safe gaming environment. We understand that whilst gambling can be entertaining, it may sometimes lead to problems. That's why we provide comprehensive tools and resources to help you maintain control over your gaming activities.

Our Responsible Gaming Tools

We offer various features to help you manage your gambling responsibly:

  • Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit into your account
  • Wager Limits: Control your spending by setting maximum limits on individual bets or total wagering amounts
  • Loss Limits: Establish boundaries on how much you're prepared to lose over specific time periods
  • Session Time Limits: Decide how long you want to play and receive reminders when your chosen duration expires
  • Reality Checks: Regular pop-up reminders showing how long you've been playing and how much you've spent
  • Self-Exclusion: Temporarily exclude yourself from gaming for periods ranging from 24 hours to 6 months
  • Permanent Account Closure: Request permanent closure of your account if you wish to stop gambling entirely

Recognising Problem Gambling

Gambling should always remain enjoyable entertainment. You may have a gambling problem if you:

  • Gamble to make money or chase previous losses
  • Borrow money or use credit to fund your gambling
  • Spend more time or money gambling than you originally intended
  • Neglect family, work, or social responsibilities due to gambling
  • Have arguments with family or friends about your gambling habits
  • Use money intended for essential expenses such as rent, bills, or groceries
  • Feel anxious, depressed, or guilty about your gambling
  • Constantly think about gambling or your next bet
  • Lie about how much time or money you spend gambling

If you recognise any of these warning signs, we strongly encourage you to seek help immediately.

Guidelines for Safe Gambling

Follow these tips to maintain healthy gambling habits:

  • Set a budget before you start and never exceed it
  • Treat gambling as entertainment, not as a way to make money
  • Never borrow money to gamble
  • Set time limits and take regular breaks during play
  • Maintain a healthy balance between gambling and other activities
  • Avoid gambling when feeling stressed, upset, or under the influence of alcohol or drugs
  • Only gamble with money you can afford to lose
  • Never chase losses by increasing your bets

Self-Assessment and Support

If you're concerned about your gambling habits, we encourage you to take our confidential self-assessment questionnaire. Our Responsible Gaming Team is available to provide support and guidance at [email protected] or through our Live Chat service.

Account Restrictions and Exclusions

To implement any responsible gaming measures:

  • Temporary Self-Exclusion: Contact our support team to exclude yourself for periods from 24 hours up to 6 months
  • Permanent Closure: Email [email protected] or use Live Chat to request permanent account closure
  • Fund Withdrawal: Ensure you withdraw any remaining balance before closing your account
  • Reactivation: Accounts closed due to gambling concerns cannot be reopened. Other closures may be reviewed by our Responsible Gaming Department

Protection of Minors

MegaDice strictly prohibits gambling by anyone under 18 years of age. To protect minors:

  • We verify the age of all players during registration
  • Parents should use filtering software such as Net Nanny or Qustodio
  • Keep your login credentials secure and away from children
  • Never leave your account logged in on shared devices
  • Avoid saving passwords on devices accessible to minors

External Support Resources

If you need professional help with gambling problems, these organisations provide confidential support:

  • BeGambleAware - Free support and information
  • UK Gambling Commission - Official regulatory information
  • Gamblers Anonymous - Peer support groups
  • GamCare - Professional counselling services
  • National Problem Gambling Clinic - Specialist treatment

You can also download blocking software such as GamBlock or Betblocker to restrict access to gambling websites.

Contact Us

For any concerns about responsible gambling, contact our dedicated team at [email protected] or reach out via Customer Support. We're here to help ensure your gaming remains safe and enjoyable.

Remember: Gambling should be fun. Stay in control, play responsibly, and seek help if you need it.